CHP Programs & Procedures

Check here for a description of Capital Health Plan programs and company procedures that affect your practice.

Grievances and Appeals Information

for Commercial members (pdf 24.49 kB)
for Medicare Advantage members

Policy and Procedure Documents:

Credentialing Procedures (pdf 218.37 kB)
Medical Record-Keeping Standards (pdf 55.42 kB)
UM Decision-Making Procedures (pdf 104.90 kB)

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