Network Support Services

The Network Services Department is available to assist the practitioners and facilities that provide service to our members. This folder provides helpful information, newsletters and forms.

Network News is published by CHP Network Services. It has timely information relevant to your practice and your relationship with CHP. Network News can be accessed through CHPConnect. Please visit the CHPConnect link to register.

Electronic Claims Submission

Capital Health Plan currently accepts electronic claims submission from three Clearinghouses: EmDeon, Gateway and Availity. Our Payer ID number is 95112. You will need to follow the submission guidelines in our EDI Companion Guide (pdf 162.50 kB) . Prior to submission of your initial file you must notify CHP of your intention to transition to electronic submission. You can fax the CHP Electronic Claim Submission Enrollment form (pdf 28.77 kB) to Network Services at (850) 383-3310 or call us at (850) 523-7361. The notification will provide us with enough information to verify receipt of your initial file.
We also offer direct data entry of claims through CHPConnect. Through CHPConnect you are able to enter your claims data on an individual basis and eliminate paper submission. You will need to have access in order to use this functionality. Please go to the CHPConnect link to register.

Direct Deposit

In an effort to efficiently process our claim payments we offer direct deposit (ACH Disbursement) to our providers. We encourage you to join the ACH Disbursement program and enjoy the benefits of a no-hassle payment process that provides quick access to your money. Simply complete the ACH Enrollment & Authorization Form (pdf 88.85 kB) and send it to Capital Health Plan, Attention Sharon Dorsch – Finance, P O Box 15349, Tallahassee, FL 32317.